Shipping policy
Shipping Destinations: Washies offers worldwide shipping. We are committed to delivering our products to customers around the globe.
Processing Time: Orders are typically processed within 1-3 business days after the payment is confirmed. Please note that processing times may vary during peak seasons or promotional periods.
Shipping Times: Shipping times depend on the destination and the chosen shipping method. Washies collaborates with various international suppliers, and the delivery times may vary. Estimated shipping times are provided during the checkout process.
United States: 10-20 business days
Canada, Europe, Australia: 15-25 business days
Rest of the World: 20-30 business days
Please note that these are estimated delivery times, and actual delivery times may vary due to factors beyond our control, such as customs processing and postal service delays.
Shipping Costs: Shipping costs are calculated based on the weight of the order and the destination. Customers can view the shipping costs during the checkout process before finalizing their purchase.
Tracking Information: Once the order has been shipped, customers will receive a confirmation email containing tracking information. Please allow up to 5 business days for the tracking information to be updated.
Customs and Import Taxes: Washies is not responsible for any customs or import taxes that may apply to international orders. Customers are responsible for any additional charges imposed by their country's customs authorities.
Multiple Shipments: To ensure that customers receive their items as quickly as possible, Washies may fulfill orders with multiple items in separate shipments. In such cases, customers will receive separate tracking information for each shipment.
Shipping Changes: If customers need to make changes to their shipping information, they must contact our customer support team within 24 hours of placing the order. Washies will do its best to accommodate such requests, but changes may not be possible after the order has been processed.
Lost or Stolen Packages: Washies is not responsible for lost or stolen packages. Customers are advised to provide accurate and secure shipping addresses. If an issue arises, please contact the shipping carrier directly.
Contact Information: For any questions or concerns regarding shipping, please contact our customer support team at heywashies@gmail.com.
Washies reserves the right to update this Shipping Policy at any time. Customers are encouraged to review the policy periodically for any changes.
Processing Time: Orders are typically processed within 1-3 business days after the payment is confirmed. Please note that processing times may vary during peak seasons or promotional periods.
Shipping Times: Shipping times depend on the destination and the chosen shipping method. Washies collaborates with various international suppliers, and the delivery times may vary. Estimated shipping times are provided during the checkout process.
United States: 10-20 business days
Canada, Europe, Australia: 15-25 business days
Rest of the World: 20-30 business days
Please note that these are estimated delivery times, and actual delivery times may vary due to factors beyond our control, such as customs processing and postal service delays.
Shipping Costs: Shipping costs are calculated based on the weight of the order and the destination. Customers can view the shipping costs during the checkout process before finalizing their purchase.
Tracking Information: Once the order has been shipped, customers will receive a confirmation email containing tracking information. Please allow up to 5 business days for the tracking information to be updated.
Customs and Import Taxes: Washies is not responsible for any customs or import taxes that may apply to international orders. Customers are responsible for any additional charges imposed by their country's customs authorities.
Multiple Shipments: To ensure that customers receive their items as quickly as possible, Washies may fulfill orders with multiple items in separate shipments. In such cases, customers will receive separate tracking information for each shipment.
Shipping Changes: If customers need to make changes to their shipping information, they must contact our customer support team within 24 hours of placing the order. Washies will do its best to accommodate such requests, but changes may not be possible after the order has been processed.
Lost or Stolen Packages: Washies is not responsible for lost or stolen packages. Customers are advised to provide accurate and secure shipping addresses. If an issue arises, please contact the shipping carrier directly.
Contact Information: For any questions or concerns regarding shipping, please contact our customer support team at heywashies@gmail.com.
Washies reserves the right to update this Shipping Policy at any time. Customers are encouraged to review the policy periodically for any changes.